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STC Toronto - Communication Times
December 2004

In the December 2004 Newsletter:

The e-mail part of the newsletter consists of the News and Events section. All links to other articles will take you to our website.

News and Events:
-December Meeting on December 14th: Mike Levey on Single Sourcing with AuthorIT
-Important Reminder to Renewing STC members
-Single Source SIG Meeting on Dec 20th
-Morgan White Awards Presented
-Front Runner events
-Call for papers: IEEE Professional Communication Society's Conference in Ireland - July 2005

Web Content: Connecting with Customers
In the second of a three part series, Gauri Ahuja continues her examination of how technical communicators can play the role of customer advocate, to everyone's benefit.

A Writer's World: Docaholics
Andrew Brooke says he can quit documenting things any time he likes...

October/November Meeting Reports
If you were unfortunate enough to have missed them, Susan Webb reports on the previous two STC Toronto meetings.

The Wandering Eye: Dictionaries
Still relying on that dog eared OED in your top drawer? Keith Soltys directs you to a library of dictionaries on the internet.

STC 2005 Elections
The STC elections are coming soon and our coverage begins with an article by Rich Maggiani, who is a candidate to be the Region 1 Director.

From the President's Desk: Looking Back, Looking Ahead
STC Toronto President Robert Milkovich looks back at 2004 and announces our chapter's plans for 2005.

Time Enough for Training
Joyce Aldrich-Halfin of Front-Runner talks about the importance of making time available for training.

This newsletter is sponsored by
Front Runner Publishing Solutions
Don't miss Joyce Aldrich-Halfin's article on training in this month's newsletter.


About the STC:

The Society for Technical Communication is an individual membership organization dedicated to advancing the arts and sciences of technical communication. It is the largest organization of its type in the world. Its 25,000 members include technical writers and editors, content developers, documentation specialists, technical illustrators, instructional designers, academics, information architects, usability and human factors professionals, visual designers, Web designers and developers, and translators - anyone whose work makes technical information available to those who need it.

The STC Toronto Chapter was founded in 1959 (then the Society of Technical Writers) and is the largest chapter in Canada.

About this Newsletter:

This newsletter is produced monthly by the STC Toronto Chapter and is sent to all registered members. If you have any feedback or ideas, please e-mail editor Philip Kahn at: newsletter@stctoronto.org

Our mailing list comes directly from the STC, so if you want to receive the newsletter at another address you will need to login to their members profile section and update your information. The STC Toronto Chapter will not share nor sell our address list and will only send e-mails with information we believe to be useful and relevant to our members.


STC 2005 Election - Candidates Forum

In March and April of 2005, the STC will be holding elections. In the runup to the election we will bring you the views of the candidates. We start with Rich Maggiani, one of two announced candidates (the other being Cynthia C.Currie) for the Region 1 Directorship. Directors serve for a term of three years.


The Change of Transformation
by Rich Maggiani, Vermont Chapter
Candidate for Region One Director

Change can be at once both scary and exciting.

Change is part of our everyday life. Compare life now to only ten years ago, both personal and societal. Some aspects of the world are vastly different. I suspect parts of your life are too. Sometimes change can be inexorably slow, and at other times, excruciatingly swift.

Change Happens. One thing is a constant though: change happens. Peter Drucker, the recognized business guru, once said: “The most effective way to manage change successfully is to create it." And yet it’s difficult to embrace change when you perceive a loss. Still, a positive, well-conceived, and well-planned change almost always brings more positive results.

Such is the case with STC’s current transformation. The transformation is all about giving us — the STC member — more value as members: to better serve our needs as professionals and as technical communicators. To this end, STC endeavors to provide its members with the services we need to retain and enhance our skills; to keep up and lead the trends in our industry; to increase our worth as employees, as consultants, as contractors; to both our employers, our own businesses, and our clients.

The Challenge. It is just this challenge — this change opportunity — that has lead me to run for the office of Region One Director: your representative on STC’s Board of Directors; your voice on the Board, where the decisions about STC are debated, discussed, and decided. I have been fortunate to be nominated as a candidate for this position, and would be honored to serve as your Region One Director.

Your Representative. For me, the Region One Director is not just another Board position; I hope to be the Board member who represents you. I intend to both lead and follow: lead when leadership is needed to assimilate your ideas into a cohesive initiative, and follow when you have made your intentions clear. Towards that end, I urge you to contact me with your thoughts, concerns, suggestions, and any other comments about how STC can better serve you.

Experienced as a Technical Communicator. For approaching 25 years, I have practiced many aspects of technical communication. I have worked for small and large firms, education and government, and run my own company; wrote both technical and marketing materials, worked on radio and video productions, taught writing and business to graduate students, and successfully founded and operated a communications firm for over 14 years. Being a practitioner, manager, and leader contributed richly to a deep understanding and appreciation of our profession, what it takes to work in it, and what it takes to run it.

Experienced as a Board Member. I have served on several boards, both as a member and as Chair, for businesses, nonprofits, and organizations, so I understand how Board’s operate. As the Chair of the Vermont Businesses for Social Responsibility Board, I successfully oversaw the change in goverance as the organization and board moved from a core group of founders to a broader base of committed members.

Service to STC. My service includes both local and national. Ten years ago, I helped found the Vermont Chapter, then served in a variety of positions for five years. At the national level, I have presented numerous sessions at local, regional, and international conferences; served as Art judge in three International Competitions and Management Stem Manager for the annual conference in Baltimore, and currently serve as the Membership Manager for the CIC SIG and on the Transformation Communication Committee.

You, the Region One Membership. Much work remains to be accomplished in STC’s transformation. With your help and support, I can help ensure that the transformation benefits our profession, the Society, and ultimately, you.