Speaker Profile
Jamie
Roberts
Glendon College and IBM Canada
"Usability
Technology and User Assistance"
Tuesday
10 December 2002
|
How
can we think about technology and design technological products so
that people like them and find them easy to use? How can we deliver
technical information in a usable fashion? What kind of information
do people need and want? Come to the December meeting and find out. (Thanks to Glendon College for this image from http://www.glendon.yorku.ca/techwriting/faculty.html) |
Jamie Roberts is the Corporate User Assistance Technology Lead for IBM Corporation. He is also affiliated with the IBM Toronto Software Development Lab, where he has worked on various software products as an Advisory Information Developer, and where he has contributed to various research programs on dynamic information design and delivery.
Mr. Roberts has a Master of Arts degree in English from the University of Waterloo. He is a part-time faculty member at York University, where he has been the interim Director of the Certificate Program in Technical Communication and where he teaches undergraduate courses on writing and technology for Glendon College.
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