"Lessons Learned"

—meeting report by Ian Hartshorn, Toronto member

The September 9th meeting featured a panel of seasoned Toronto chapter members:

• Jane Aronovitch
• Stephanie Copp
• Roy Hartshorn
• Michelle Hutchinson
• Benjamin Keevil
• Leanne Logan
• Ralph Robinson
• Ann Rockley
• Carolyn Watt

They shared “war stories” from their careers.

Lessons learned:

• Unknown factors accompany every job, but there is always something that can be done about them.
• It’s hazardous to use a cheap font that doesn’t include the characters needed for French translation.
• Write your own material rather than using previously written material.
• Don’t look for solutions when under pressure.
• Always have a backup plan.
• Analyze for too much or too little process and correct the problem.
• Get written legal opinions on anything involving copyrights and trademarks.
• Accept only the amount of work you can manage.
• Document as much as possible and keep detailed records all communicaion.
• A new career can appear out of nowhere.

Panel members stressed the importance of being committed to ongoing learning.

	Roy Hartshorn
	Michelle Hutchinson